FAQS

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at gracebyhis1@yahoo.com
I am not in love with my order, can it be returned? What if there is an issue?


Can I cancel my order?

NO CHANGES may be made once an order has been placed.



I have entered an incorrect address what do I do now?

If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at gracebyhis1@yahoo.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

All orders are shipped USPS First Class or Priority 

Orders typically take  up to  3-4 business day to be processed. Orders placed on Friday- Sunday will be processed starting the following business day. 

Possible Delays

We try our best to ensure your order will be delivered on time. Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

Tracking My Order

To track your order please use tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.usps.com to manually input your tracking number.



I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to gracebyhis1@yahoo.com.and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks